As a parent, you may feel you have entered a whole new world – one that can be confusing and filled with deep, and perhaps conflicting, feelings at first. You may have lots of questions, concerns and even fears. Our First Call program was designed to bring comfort and care during these emotions. It is our hope that through information and support, you will gain answers to your questions, empathy for your feelings, and an understanding of your baby’s needs. We feel strongly that the opportunity to talk to other parents of children with Down syndrome can be invaluable.